At Broller ("we," "our," or "us"), protecting your privacy is our core priority. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use our script-to-video editing platform and services.
1. Information We Collect
We collect information that you provide directly to us or that is generated automatically during your use of our Services:
- Account Registration Information: We collect your email address when you sign up for Broller. Authentication and login credentials are handled securely.
- Script & Input Content: We process the narrative text and scripts you input to generate video storyboards.
- Generated Video Assets: We save metadata related to your project drafts (such as scene cuts, selected B-roll clips, and synthesized voiceover audio tracks) to load your workspace.
- Payment Information: All billing and payments are processed securely by our secure third-party Merchant of Record and payment processing partners. We do not store your credit card or billing details on our servers.
- Usage Data: We collect technical logs (IP address, browser type, device info, operating system, and navigation paths) to debug and optimize application rendering speed.
2. How We Use Your Information
We use the collected data to provide, maintain, and improve our services, including:
- Creating, maintaining, and protecting your user workspace.
- Processing text inputs to segment scenes and match Stock B-roll video footage.
- Enabling subscription payment processing and tracking token usage (minutes) via our payment processing partners.
- Analyzing application usage to optimize render times and fix runtime errors.
- Sending critical transactional emails (password reset, account verification).
3. Third-Party Service Providers
We share relevant data with trusted third-party providers solely to facilitate our Services:
- Supabase: For secure database management, user authentication, and data hosting.
- Payment Processor / Merchant of Record: For secure subscription billing, card transaction processing, tax collection, and compliance.
- PostHog: For product analytics to track user interactions and page layout performance.
- Automation Services: For processing script scene segmentation, semantic keyword extraction, and automated query generation to match stock assets.
4. Cookies and Local Storage
We use cookies and local storage tokens to recognize your device, maintain active login sessions, and save interface configurations (like your sidebar toggle preference and player volume settings). You can disable cookies in your browser settings, but some features of Broller may fail to function correctly.
5. Data Security
We implement industry-standard administrative, physical, and electronic security measures to safeguard your information from unauthorized access, loss, alteration, or disclosure. However, no database transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention and Deletion Rights
We retain your data for as long as your account is active or as needed to provide our services. You have the right to access, update, or permanently delete your personal information and project drafts.
To request permanent deletion of your Broller account and associated data, please email us at brollerappsupport@gmail.com. We will process your deletion request within 30 days.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us: brollerappsupport@gmail.com.